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Garage Management Software That Automates Customer Communication

GDS gives you built-in texting and email tools so customers stay updated without your team being stuck on the phone.

Send reminders, updates and payment links automatically, so approvals happen faster and fewer jobs fall through the cracks.

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How do Communication Tools work in GDS?

Automated Reminders

Send MOT, service, booking and collection reminders automatically, based on the dates you set.

Customers know when they’re booked in, reducing missed revenue and last-minute cancellations. 

Schedule It Once and Move On

Schedule texts and emails in advance, so updates go out at the right time, even when the workshop is busy. 

Proactive communication gives you less missed called, less chasing and more bookings on autopilot. 

Job Updates Customers Actually Read

Send clear, simple updates straight from the job sheet, so customers know what’s happening without having to call for updates. 

You can share the status, what’s outstanding, and when the vehicle is ready.

Built for Payments and Approvals

When the work is complete, you can send a message that includes the invoice or payment link. 

Customers can pay from their phone and simply collect their keys from the front desk. 

It shortens the time between job complete and cash received. 

Consistent Communication Across the Team

Messages are standardised so every customer gets the same great experience, even if different people are handling the job.   

You keep messaging consistent across your workflow, so the whole team knows what was said. The templates are standardised but still feel personal, and you write them yourself to match how your garage talks to customers. 

A Better Way to Keep Customers Updated

GDS communication tools help you run a modern workshop without adding more admin. 

You stay in control of the job, the customer stays informed, and the front desk can continue moving vehicles through the workshop. 

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Our customers love us

Simon Belli
Managing Director, RSV
Claire
Workshop Manager, Autosteer
Craig Lane
Director, Sargent Leisure Services
Hollie
Director, RSV
Alice
Service Advisor, Jubilee Garage
Paul
Director, Jubilee Garage
JP
Vehicle Technician, JH Foreman

Got a question?

Our team is here to help with setup, templates, and the best reminder schedules for your workshop. 

We’ll make sure your messages are configured properly and working exactly as they should. 

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